Premium Vintage Clothing
From Designer Dresses & Shirts to Timeless Corsets bringing back the 2000s vibes
Frequently asked questions
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and [mention any other specific payment methods like Shopify Payments, Apple Pay, Google Pay, Klarna, Afterpay, etc., if applicable].
What is the return policy?
As we specialize in selling second-hand items, we do not accept returns for products where any flaws have been clearly shown in photos. We kindly ask that you review the item’s measurements carefully to ensure a proper fit.
If an item arrives with significant damage or wear that was not disclosed in the description, please reach out to us—we’re happy to discuss a return. Requests must be made within 14 days of receiving your order.
Contact us at: info@gemsclothing.com
How long will it take to receive my order?
Once your order is placed, we typically process it within 1-3 business days. Shipping times will then vary based on your location and the selected shipping method. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Can I modify or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Therefore, modifications or cancellations are only possible if your order hasn't already entered the shipping process. Please contact us immediately at info@gemsclothing.com with your order number.
How do I know what size to order?
We understand that finding the right fit is important. We provide a detailed size guide on each product page with measurements and recommendations. If you have any further questions about sizing, please don't hesitate to contact our customer service team for assistance.
Are the colors of the products accurate on the website?
We make every effort to display the colors of our products as accurately as possible. However, please note that colors may vary slightly depending on your monitor and device settings.